We're so sorry to hear you're having trouble with the website! Here are three quick tricks to try to troubleshoot this issue:
- Use Google Chrome as your browser if you're not using it already. This browser is most compatible with our tools and we always recommend it!
- Reload your browser
- Clear your cookies and cache
If you're still having issues after trying these steps, please email us at firstname.lastname@example.org or submit a request below with relevant screenshots and details on the error and what you've tried so far. You can find out how to take a screenshot here.